Balance Sheet

Lose: LendingTree.com.  I went through their application process, and when I finished I was presented with a cryptic page which made lots of references to “your offers”, but didn’t actually have any “offers” on it or explain where they might be found.  So I called the number provided, and the representative could find no trace of my application on the system.  Then he started on a retention script when I tried to get off the phone.

Half an hour later I got a couple of emails from them with auto loan offers in them, and a call from Capital One.  I guess I was in the system after all.  Oh well, too late.

Win: USAA.  Not only did they give me the best financing offer, but out of all the people and institutions I’ve dealt with during my car hunt, the people I talked to were by far the nicest, most helpful, and most organized.  A+.  It’s a shame USAA isn’t available to everyone.

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2 Comments

  1. Is USAA a credit union?

    Credit Unions are way better than banks. Sadly, banks pay politicians big $$$ so that credit unions can’t compete openly with them.

    🙁

  2. I’ve been banking with USAA for years. They are the absolute best for just about everything. Four stars. Plus, you can get USAA discounts on travel, which is also awesome.

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